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Clarion Collection Harte & Garter Hotel & Spa Windsor, Windsor

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From109US$ /night
Check-in
30Jan2025Select date
Check-out
31Jan2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

31 High Street,Windsor,Royal Berkshire Sl4 1Pq,Gb, Windsor, United Kingdom, SL4 1PH

Clarion Collection Harte & Garter Hotel & Spa is a historic property formed from two medieval inns. Located directly opposite Windsor Castle, it offers unique views and a rich heritage. The hotel features modern amenities while preserving its Victorian charm. It serves as a prime base for exploring Windsor's cultural landmarks.

Location

Clarion Collection Harte & Garter Hotel & Spa is ideally located near Windsor's shops and restaurants. It is 9.5 miles from London Heathrow Airport and close to popular attractions such as Windsor Great Park and Eton College. The hotel enjoys proximity to essential transportation links.

Rooms

The hotel provides a variety of rooms equipped with essential amenities. Each room includes a flat-screen TV, hairdryer, and tea and coffee-making facilities. Some accommodations offer stunning views of Windsor Castle. Private bathrooms feature shower/tub combinations with complimentary toiletries.

Eat & Drink

Breakfast and afternoon tea are served in the elegant ballroom on the first floor. The Tower Brasserie offers a contemporary dining experience with a bar. The venue is suitable for both casual meals and more formal settings.

Leisure & Business

Guests can relax at the Stable Spa, which offers an array of soothing treatments. The hotel features six meeting rooms for business events, accommodating various group sizes. Additionally, complimentary Wi-Fi and concierge services enhance the overall guest experience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Single Room
Max:
1 person
Bed options:
1 Single bed
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Superior Room
Max:
2 persons
Bed options:
1 King Size Bed
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Deluxe King Room
Max:
2 persons
Bed options:
1 King Size Bed
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Getting around

A list of all available modes of transport

City Center
Windsor1400 ft
Airports
London Heathrow (LHR) 9.3 mi
London City (LCY) 31.3 mi
Metro stations400 ft
Bus
Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Rooms/ Facilities for disabled
  • Elevator

Services

  • Room service
  • Laundry

Dining

  • Buffet breakfast

Room features

  • Air conditioning
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Location

31 High Street,Windsor,Royal Berkshire Sl4 1Pq,Gb, Windsor, United Kingdom, SL4 1PH
Map view
31 High Street,Windsor,Royal Berkshire Sl4 1Pq,Gb, Windsor, United Kingdom, SL4 1PH
Nearby
Castle
Windsor Castle
500 ft
Church
St George's Chapel
700 ft
Art object
Queen Victoria Statue
200 ft
Church
Windsor Parish Church of St John the Baptist
600 ft
Windsor High Street
Irish Guardsman Statue
400 ft
Thames Street
King George V Memorial
1100 ft
Museums
Windsor and Royal Borough Museum
1500 ft
Public Building
Windsor Guildhall
300 ft
Fountains
Diamond Jubilee Fountain
1100 ft
Mall
Windsor Royal Shopping
600 ft
Parks
Bachelor's Acre
900 ft
Mall
King Edward Court Shopping
1300 ft
Museums
Queen Mary's Dolls' House
1700 ft
Windsor Castle
The Curfew Tower
400 ft
Night club
Vanilla Windsor
500 ft
Mall
The Royal Windsor Maze
600 ft
Mall
Daniel Department Store
700 ft
3 St Alban's St
Soldier's Statue
800 ft
Restaurants
Sebastian's Italian
500 ft
Unit 3 The Archers 2 Goswell Hill
Wagamama
200 ft
31 High Street
Bluegrass BBQ
200 ft
1 Castle Hill
Starbucks
300 ft
138/139 Peascod Street
The Carpenters Arms
400 ft
4 Market Street
Bella Italia Windsor Royal
500 ft
Windsor Royal Station Jubilee Arch Unit C10
Nando's Windsor
300 ft
10 Thames Street
Viva Chinese Buffet
400 ft
12 Thames Street
Drury House
400 ft
4 Church Street

Reviews and Ratings

Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Great Location
Friendly Staff
Poor Dining
Subpar Room Facilities
6.8/10
Nice
Rooms
6.7
Location
8.7
Service
7.1
Dining
6.2
Guest reviews
6.8/10
based on 20 reviews
3.5/5 based on 1955 reviews
7.7
7.7/10based on 1429 reviews
#13 of 18 hotels in Windsor based on Tripadvisor
Jack
United Kingdom, June  2024
6.4/10

My stay at the hotel was a mixed experience. The rooms, located on the ground floor at the back, were very cold and lacked central heating, although breakfast was included. The service from the staff was exceptionally friendly and welcoming, but they provided no information about the hotel or the city. The location, with views of the castle, was the saving grace, being central and close to Windsor Castle. However, the dining experience was unsensational and not worth the extra cost. Despite its flaws, the hotel was convenient for a weekend break.

Rooms
5.0
The rooms were very cold and lacked central heating, located on the ground floor at the back of the hotel, but breakfast was included.
Service
8.0
The staff were very friendly and welcoming, but provided no information about the hotel or the city.
Location
9.0
The location was excellent and central, with beautiful views of the castle, making it a great spot for a weekend break.
Dining
5.0
The dining experience was disappointing and not worth the extra cost, lacking in quality and value.
Facilities
6.0
The facilities were basic with no specific pros or cons highlighted.
Greg
United Kingdom, May  2024
5.6/10

My experience at the hotel was quite disappointing. The rooms were small, located at the rear of the hotel, and not easily accessible after using the lift. Additionally, the payment didn't match the value received. Moreover, the restaurant was closed to guests due to a function, and there was a giant clump of someone else's hair in the plughole, which was not a pleasant welcome present. On the positive side, the location was convenient, and the hotel offered free breakfast due to the spa being out of action.

Rooms
5.0
The room, especially room 320, felt like a cupboard, even more cramped than Harry Potter's cupboard. It was not a very happy experience overall.
Service
7.0
The staff were very understanding of our complaints and concerns, which was appreciated. However, improvements are needed, such as fitting air conditioning units to clear cooking smells and haze around the bar and restaurant.
Location
8.0
Despite the challenges, the hotel's location was excellent with Windsor Castle across the road, the main shopping strip nearby, and the train station behind the hotel.
Dining
6.0
The dining experience was mixed. The food was well-prepared and fresh, but it would have been better if it was served hotter. On the positive side, additional warm dishes were available upon request.
Facilities
5.0
The hotel's facilities need attention, especially regarding cleanliness and maintenance. Improvement in this area would greatly enhance the overall guest experience.
Joe
United States of America, April  2024
8.2/10

I had a lovely stay at the hotel. The rooms, though a bit cramped and dated, were clean and had everything I needed. The service was friendly and efficient, although there was a slight odor in the bar area. The location was fantastic, right across from Windsor Castle. The dining experience was enjoyable with a decent amount of food choices.

Rooms
8.0
The rooms were a little tired but perfectly adequate, lovely and clean.
Service
9.0
The staff was friendly and dealt with our issues efficiently.
Location
9.0
The location was excellent, right opposite Windsor Castle and close to shops and restaurants.
Dining
8.0
The dining was delicious with a decent amount of choice.
Facilities
7.0
The facilities were good overall.
George
United States of America, April  2024
7.4/10

The hotel offers a stunning view of the castle from our spacious room. The staff was helpful, although the appearance could be improved. The location is great for Windsor visits but might be overpriced. The dining experience was mixed, with some high-quality options available and others not worth the money.

Rooms
8.0
Our room was a good size with plenty of space for luggage, providing a fantastic view of the castle.
Service
7.0
The staff went out of their way to accommodate our request at short notice, although some areas could look more presentable.
Location
9.0
The hotel is perfectly situated next to Windsor Castle, shops, bars, and restaurants.
Dining
7.0
The dining options were diverse; some were first class while others were disappointing.
Facilities
6.0
The hotel facilities need updating to match the fantastic location.
Eleanor
United States of America, February  2024
7.4/10

My stay at the hotel was a mix of positives and negatives. The rooms were small and outdated but clean, with a unique and spacious bathroom setup. The service was friendly and helpful, creating a pleasant experience overall. The location right across from the castle was superb, though some noise disturbances were a downside. The dining options were repetitive, but the prices were reasonable. The facilities offered were satisfactory.

Rooms
6.0
The rooms may be small and old-fashioned, but they are kept clean. The standout feature is the large walk-in shower and generous tub for two guests.
Service
8.0
The staff provided friendly and helpful service, making my stay enjoyable despite some minor issues.
Location
9.0
The hotel's location opposite the castle is fantastic, providing a picturesque setting close to various attractions, shops, and restaurants.
Dining
7.0
The dining experience lacked variety during my five-day stay, but the offered breakfast option was reasonably priced with a backdrop of Windsor Castle.
Facilities
7.0
The facilities met the basic needs, nothing extraordinary but satisfactory for a mid-range hotel.
Steve
United States of America, February  2024
5.8/10

My stay at this hotel had its ups and downs. The location was superb, right across the street from Windsor Castle, which was amazing. However, the dining options left much to be desired, especially considering the high room rate. The service was a mix of friendly and helpful staff, but with some organizational issues. Nevertheless, the facilities were decent and the room was not up to standard due to the spa being out of action and the room being unbearably hot, like a broom cupboard.

Rooms
5.0
The room was not of an acceptable standard as the spa was out of action and the room was unbearably hot, feeling like a broom cupboard with no heating. I had to call down for assistance.
Service
6.0
The staff were friendly and helped organize some nice flowers, but they were not hugely knowledgeable. Unfortunately, there was no access to fridges for residents after last orders, and the priority was given to public events over residents, which was unacceptable, especially since it was my birthday trip.
Location
9.0
The location could not be any better, right across the street from Windsor Castle, making it the best spot for exploring the castle and the town center.
Dining
5.0
The dining experience was poor in terms of quality and variety, not in line with the high price per night. The breakfast was repetitive and lacked excitement during my 5-day stay.
Facilities
6.0
Despite the issues, the facilities were okay, but not outstanding.
Great Location
Poor Dining
Donald
United States of America, February  2024
6.8/10

My stay at the hotel was a mix of positives and negatives. The rooms were comfortable and clean, but the service left much to be desired with unhelpful and impolite staff. The location, however, was fantastic for exploring Windsor's tourist area. The dining experience had its ups and downs, and the facilities were decent overall.

Rooms
7.0
The rooms were good size, clean, and spacious.
Service
5.0
The service was a mixed bag, some staff were friendly and professional, while others lacked interest in welcoming guests.
Location
9.0
The location was fantastic, right in the midst of Windsor's tourist area with great access to the Castle and Central Train Station.
Dining
6.0
The dining experience had its highs and lows, with a mix of good and poor quality dishes.
Facilities
7.0
The facilities were decent, nothing extraordinary but satisfactory.
Fred
United Kingdom, January  2024
8.0/10

The hotel is in a fabulous location, just across the street from the castle, with all amenities at your doorstep. The rooms were spacious and had a wonderful view of the castle, making the stay quite enjoyable. However, some noise from the Heathrow flight path and bathroom issues affected the comfort of the stay.

Rooms
8.0
The rooms were down several short flights but had all the basic facilities one could need. They were quite spacious with a view of the castle.
Service
9.0
The service was excellent. The staff were patient, personable, and knowledgeable, making our stay pleasant despite some noise disturbances.
Location
9.0
The location was perfect, right opposite the castle and close to bars and restaurants. It was marvelous for exploring and convenient for access to the Boxing Day sales.
Dining
7.0
The dining experience was a bit mixed. While the breakfast buffet had everything one could think of, there were some issues with lukewarm food and not-so-appetizing options.
Facilities
7.0
The hotel facilities were good overall, with a very bright dining room overlooking the castle, but some improvements could enhance the overall experience.
Emma
United Kingdom, January  2024
6.6/10

I had a mixed experience at the hotel. The room lacked a window we could open, had some mold in the bathroom, but was nicely located across the murals on the castle walls, which was a lovely sight. The service was adequate, with a room change offered, albeit a bit worn out. The location right across from Windsor Castle was excellent, but I would have preferred a more comfortable room even if it meant paying extra.

Rooms
6.0
The room did not have a window we could open and had mold in the bathroom, but the view of the castle walls was delightful.
Service
7.0
The service was satisfactory, with a room change offered, but the staff's negative attitude was noticeable at times.
Location
9.0
The hotel's location directly across from Windsor Castle was fantastic, offering a great view of the castle walls.
Dining
5.0
The dining experience was subpar, with an unimpressive menu and occasional order mistakes.
Facilities
6.0
The facilities were standard, nothing extraordinary but functional.
Great location
Room condition
Barbara
United States of America, December  2023
7.2/10

The hotel's location is fantastic, facing Windsor Castle and near the station, High Street, and various dining options. Service was friendly and especially helpful when we arrived soaked on our bikes. However, room service and laundry were not readily available. The dining experience was occasionally inconvenient with cold plates and overcooked items, though breakfast was reasonably priced. The facilities were decent overall.

Rooms
7.0
The rooms are tired and need updating, but they were cozy and had a double/semi double bed.
Service
7.0
The staff were pleasant and helpful, especially when we arrived after a bike ride, but there were some issues with availability.
Location
9.0
The location is perfect, just across from Windsor Castle on the High Street, providing easy access to attractions and amenities.
Dining
6.0
The dining experience had some disappointments with inconsistent service and overcooked items but with reasonable prices.
Facilities
7.0
The facilities were decent overall but could use some improvements.
Rick
United States of America, December  2023
7.6/10

My stay at the hotel was mixed. The room, although clean and modern, didn't quite live up to the deluxe expectations. However, the service was excellent with friendly and helpful staff. The location, right across from Windsor Castle, was fantastic, but the dining experience left something to be desired. Overall, a decent stay with room for improvement.

Rooms
7.0
The room was large and clean, but not quite deluxe as expected. The basic tea tray with no bottled water was a bit disappointing.
Service
9.0
The service was excellent, with staff that were friendly and very helpful.
Location
9.0
The location was excellent, right across from Windsor Castle, offering a warm and quiet room.
Dining
6.0
The dining experience was a bit disappointing, with some dishes lacking flavor and excitement.
Facilities
7.0
The facilities were good overall, but some room for improvement in the dining offerings.
John
United Kingdom, November  2023
7.8/10

The hotel is nestled in a fantastic location close to the castle, shops, and dining options, making it very convenient for exploring Windsor. The rooms, although not matching the initial expectations, provided an excellent level of privacy as requested. Service was accommodating and managed to resolve issues effectively, though it lacked a bit of friendliness. The dining experience offered a good variety of traditional items, but service could be improved. Overall, a great location with some room for service enhancement.

Rooms
8.0
The room, labeled as an Executive Double, was very private and exactly what I asked for, although it was in a separate building that didn't match the cozy look from the photos.
Service
7.0
The staff were helpful in resolving issues, but lacked a bit of friendliness.
Location
9.0
The hotel boasts an excellent, central location for exploring Windsor, although the access through alleyways could be a bit unnerving at night.
Dining
7.0
The dining experience offered a good variety of traditional items, with a unique view of Windsor Castle outside the window, but service could be quicker in clearing plates.
Facilities
8.0
The facilities were sufficient for a comfortable stay.
Billy
United Kingdom, November  2023
7.0/10

I was pleasantly surprised by the lovely and spacious room with a sauna, offering a delightful view across to the castle. The service was a bit disappointing, with some communication issues and lackluster attitudes. The location, while central, seemed a bit worn down. However, the dining experience was superb, offering a divine meal in a bright setting overlooking the castle. The facilities were adequate, but there is room for improvement.

Rooms
8.0
The room with a sauna was lovely and spacious with a great view of the castle. It was clean and comfortable.
Service
5.0
The service was a bit subpar with communication and attitude issues.
Location
6.0
The central location was convenient but appeared a bit tired.
Dining
9.0
The dining experience was divine, offering a full English breakfast in a beautiful setting overlooking the castle.
Facilities
7.0
The facilities were adequate but could use some enhancements.
Robert
United States of America, October  2023
6.2/10

I had a mixed experience at this hotel. While the location was fantastic being right in front of Windsor Castle and the town center, the room had its challenges with air conditioning issues and a separate building setup. The service had moments of friendliness but could be more attentive, especially during check-out when the reception area was flooded.

Rooms
7.0
The room had two sets of ear plugs provided due to air conditioning problems and being in a building around the corner.
Service
6.0
The staff had a perfected 'not looking at you directly' face at times, but did offer a helpful suggestion for luggage handling. Could be more attentive and helpful overall.
Location
8.0
Although the area seemed rundown and there were noise issues, being right in front of Windsor Castle was a highlight.
Dining
5.0
I didn't have a positive dining experience at Cote, with a disappointing service and poor quality of food.
Facilities
6.0
Limited information provided, but facilities seem to meet basic needs without standing out.
Great location
Room layout
Mary
United Kingdom, August  2023
7.4/10

My stay at the hotel was a mix of great views and some organizational issues but overall enjoyable. The amazing view of the castle from my room was fabulous, although the size was a bit compact and bijou. The location couldn't be better, right across the street from Windsor Castle, but the cleanliness needed improvement in some areas.

Rooms
8.0
My room overlooked the castle, which was fabulous. It was big with amazing views but a bit compact and bijou.
Service
7.0
The service had some ups and downs. While the staff were very friendly and knowledgeable, there were instances of unorganization and billing issues. The room service and laundry were efficient.
Location
9.0
The location could not be any better than right across the street from Windsor Castle. Despite the busy surroundings, it was convenient for exploring and dining.
Dining
7.0
The dining experience was a mix. Breakfast was average and cold, but the view from the dining room was excellent. There was a good variety of food, but the back-and-forth to the main building was a bit inconvenient.
Facilities
6.0
The facilities were decent with typical Corsican products. However, some areas like skirting boards needed better cleaning.
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Rooms and Guests2 Guests, 1 Room